Alex was brilliant, he spent loads of time with my kids so the understood each card and how to look after them. Even have my daughter a Pikachu teddy. Just a genuinely decent person and without doubt the best Pokemon shop I have ever been to and probably one of the best shop experiences in general. I work in retail and I can only hope that my customers feel as impressed as I have been.

Such an amazing place - Alex is so fantastic, welcoming, knowledgeable and kind. He answered all questions and advised us on cards and packs! Good pricing and a lot of services to offer (card grading etc) I can not recommend this place enough! I would give 10⭐️ if I could!

Hi I've been purchasing from collectors lounge for under a year now and all I've purchased is the £50 and £100 mystery boxes, I have never been disappointed with anything because all contents inside each box are valued higher than the price u pay for the boxes, he absolutely take 100% care of all customers, today I received my £100 mystery box and my day went from great to awesome, I pulled special delivery charizard and also out the x2 custom packs one of them turned out to be a GOD PACK which contained 14 hits, i have actually also managed to pull a god box a while back. So please do not hesitate when purchasing the mystery boxes because I can guarantee you all there is no risk to the mystery when purchasing them because they will always put smiles on people faces 😊 so please give collectors lounge a chance and you will want to go back after that. Thank you Collectors Lounge YOUR THE BEST

We discovered Collectors Lounge while visiting Somerset and looking for a shop that sold Pokemon cards. And what a find! This place has an unbelievable selection and Alex is the most genuine and lovely business owner you will ever meet. We had the most fun during our visit and my teenagers spent the rest of the afternoon going on about how great Alex was! The selection of products caters to every budget and experience level. Customer service like this is a rare find and Id recommend a trip here for all Pokemon fans. Thanks to everyone at Collectors Lounge who made our visit today such a memorable one.

Once again collectors lounge gets all of our money at Comic-con at Westpoint. The team are amazing, so friendly, so knowledgeable, and just a joy to spend time with. 100 out of 10. We will see you next time. Thank you so much for making comic con so much fun. ❤️👍❤️